Shipping Information

Free Delivery Service is for a 2 - 5 working day delivery service, (With exception of the Warehouse and Mobile Step range and other products where noted which are manufactured to order 10-15 working days) for a quicker service please call 0117 330 2277

Our free delivery applies only to England, Wales and lowland Scottish addresses. Additional delivery charges may apply to certain Scottish postcodes, off-shore Isles and to Northern Ireland. Certain items can also be delivered to the Republic of Ireland. Please get in touch with us for further information about delivery charges and where we are able to send items.

Please note, in the event that an item is sent direct from one of our suppliers to a non-mainland address, as detailed above, we will contact you after the order has been placed with a quote for delivery charges to your address.

Please note as many products are shipped directly from the manufacturer, you may not receive all parts of your order in one delivery. If you are unsure about any aspect of your delivery, please contact us for further details.

Please contact us before placing an order to discuss your requirements, ask any questions you may have about the products, and give us any special delivery instructions.

We can offer a Next Working Day Delivery Service (An Extra Charge Will Apply, Next Working Day delivery is also only available On Telephone orders). We will need to have your order by 12 noon to allow us time to process your order.

Please note, carriers normally only deliver Monday to Friday, so an order placed on Friday for next day delivery will not be delivered until the following Monday.

Next day delivery is not guaranteed and is suitable for UK addresses with these exclusions: Northern Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight, Isles of Scilly and other off-shore islands.

Next Working Day delivery is not available for the following post codes and an additional charge may apply:

Scottish Highlands and Islands include postcodes beginning with AB31 to AB56, HS, IV, KA27, KA28, KW, PH, PA, ZE

Off Shore including Republic of Ireland, Northern Ireland (BT postcodes), Channel Islands (JE & GY)

For pricing and delivery information for these regions, please call us on 0117 330 2277.